If you try to print something and your printer is not printing please unplug the power cord from the printer for 5 seconds then plug it back in. If it does not start printing automatically try clearing the printer queue and print the page you wanted to again. To do this, double click the printer icon at the bottom right (pictured below)
On the resulting window, click
Printer>Cancel All Documents (pictured below)
This should clear your queue. If the queue clears, try printing again. If the queue does not clear, restart your computer and try printing again.
If you continue to experience issues after performing these steps, please
Submit a Ticket.
Use this category when experiencing issues with your printer or multifunction device. Please note the specific issues such as poor quality or frequent jamming.