Keyboard Or Mouse Not Working Correctly
Creation date: 11/28/2018 12:14 PM
Updated: 11/30/2018 8:50 AM
Wired Keyboard or Mouse
Unplug the keyboard or mouse from the computer and plug it back in. See if the issue is resolved. If this does not work, try plugging the device into a different USB port.
Wireless Keyboard or Mouse
Unplug the USB receiver from the computer and plug it back in. You typically get the best performance by choosing a port close to the keyboard and mouse. If this doesn't work, try replacing the batteries in your keyboard and mouse.
Unplug the keyboard or mouse from the computer and plug it back in. See if the issue is resolved. If this does not work, try plugging the device into a different USB port.
Wireless Keyboard or Mouse
Unplug the USB receiver from the computer and plug it back in. You typically get the best performance by choosing a port close to the keyboard and mouse. If this doesn't work, try replacing the batteries in your keyboard and mouse.
If you continue to experience issues after performing these steps, please Submit a Ticket.