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General Issues 2

Please Specify General Computer Issues Here

Password Lookup or Reset 1

Use this category to request a reset or lookup of a password. Please be sure to let us know what application you are needing the password for (BR/Google/ADP/etc). For security reasons, we will send you the password outside of the ticket system

E-Mail Issues 4

Use this category when experiencing issues with your e-mail. This can include problems with Microsoft Outlook or sending and receiving issues in general.

Hardware Issues

Accessories (Keyboards/Mice/Speakers) 2

Use this category when experiencing issues with a PC accessory including your keyboard, mouse, or speakers.

Monitor 1

Use this category when experiencing issues with your monitor or display. If you have multiple monitors, please be sure to note which monitor is experiencing issues.

Printer or Multifunction 2

Use this category when experiencing issues with your printer or multifunction device. Please note the specific issues such as poor quality or frequent jamming.

Security Cameras 1

Use this category when experiencing issues with the security cameras at your location. Please note the specific camera(s) having issues if you have multiple cameras.

Phone or Internet Issues

Internet Issues 1

Use this category if you are experiencing internet issues. This can include things like the internet running slow or some websites not working. Please try to provide specific details.

  • Internet Down or Slow

    Updated: Friday, November 30, 2018 internet internet down internet out mediacom slow internet

Software Issues

SafetyCulture 1

Other Software 1

Use this category when experiencing issues with other software on your computer. This can include programs like Sage, Quickbooks, or any other software on your computer.

Website Issues

Google Sheets 1

Paylocity 1

Other Website 1

Use this category if you are experiencing with other websites. Please be specific on what site you are having issues and what is wrong with it.